Shipping & Returns
Shipping Policy
Hong Kong
We offer the following methods of local shipping:
-Paratrooper Express
-SF Express (https://www.sf-express.com/hk/tc)
With a purchase over HKD1,000, we would offer a free delivery to pick up points.
For the price of delivery, please refer to the respective webpage of local shipping service providers.
Please mention which shipping method would you like to use when you check out and make sure that you give us the correct address/delivery code in order to have a smooth delivery.
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China, Macau, Taiwan, Malaysia, and Singapore
We do cash on delivery by SF express ( https://www.sf-express.com). Please be aware that overseas customers need to provide an id number and the correct full address for delivery.
*personal data will only be used for delivery purpose
*customers can check the price on sf express website*
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International
We ship to the rest of the world which sf express covered. We do cash on delivery by SF express ( https://www.sf-express.com ), however, please be aware that customers may need to pay extra tax depending on your country. Oversea customers need to provide an id number and the correct full address for delivery.
*personal data will only be used for delivery purpose
*customers can check the price on sf express website*
Return & Exchange Policy
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Dear customers, we do not accept exchanges, returns or refunds unless the following situations happen.
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Shortage of Supply
If there is a shortage of supply, we will notify you as soon as it happens and we are more than willing to offer you an exchange on other items or a refund.
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Wrong Items or Damage
If you received the wrong items or have quality problems (we are so sorry about that), please do not hesitate to let us know via email within 3 days after you received the package. We wish to offer you an exchange or a refund if it is our fault.
*we will bare the shipping cost in the above cases*
Please contact us if you face any problems after receiving the swimsuits, unauthorized returns will not be accepted.​
Bondi swim reserves the right to make the final decisions, if there is any inconsistency between the English and Chinese versions, the English version shall prevail.
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