Question 1

How to place my order

Accepted Answer

Please contact use at Whatsapp +852 9220 6714
or message us at instagram @Bondi.swim.hk

Question 2

Which payment methods do you accept?

Accepted Answer

We accept Payme, FPS, or bank-in.

Question 3

What are the delivery options and costs?

Accepted Answer

To Hong Kong:
We provide SF express, Paratrooper Express, and HK post.

To International:
Delivery options available may vary depending on the destination country.

Question 4

How do I pick the right size?

Accepted Answer

We provide 5 size, smallest size is XXS and largest is L.  
You may refer to our sizing chart at Sizing. With our adjustable stripes, our swimsuits would fit most body types.

Question 5

Do you accept returns?

Accepted Answer

We accept returns within 30 days of purchase with suitable reasons (please refer to our Return Policy).  Items must have tags still attached, sent back with original packaging and product in unworn/unused condition. Swimsuits returned without sanitary liner will be declined.
Please remember that unauthorized returns will not be accepted.

Question 6

Does your swimsuit come with padding?

Accepted Answer

No, it does not. It is believed that swimsuit padding would impair athletic performance. 
To provide extra security, our swimsuits have a double layer in the chest area. If you prefer swimsuits with paddings, you may add on our pads and attach them to our swimsuits.

Question 7

How do I look after my swimsuit?

Accepted Answer

It is advisable not to use a washing machine or dryer if you want to look after your swimsuit properly. It's important to look after your swimsuit after swimming in the pool, so it lasts longer and the fabric does not get damaged.

From washing to drying your swimsuit
After training in the pool, you need to take care of your personal hygiene and clean your swimsuit. Although this might not be as much fun as swimming in the pool, it is the only way to make sure your swimsuit does not wear out too soon. 
 
As soon as you leave the water, rinse your swimsuit in cold water to remove any chlorine or salt water from its fibers.
wash by hand rather than in a washing machine;
use soft neutral soaps;
do not use detergents or bleach.

When drying your swimsuit, keep it away from direct sunlight or heat. Dry your swimsuit on a flat surface rather than hanging up, so the fibers do not stretch or crease.

Do not leave your swimsuit in your bag while it is still damp.
Do not leave your swimsuit to dry in direct sunlight inside a zipped bag.
Be careful with sun creams, body lotions and oils that could damage the elastic fibers and cause your swimsuit to lose its shape.

FAQ

Frequently asked questions